Refund policy

Sage River Studio does not offer returns on original art. If for any reason the buyer is unsatisfied with their purchase, they can either exchange it for another piece of equal value, or be refunded in store credit, via Sage River Studio electronic gift card. 
There are no returns, refunds, or exchanges on commissioned art. All commission sales are final. We cannot be held responsible for lost or damaged items. In the rare occurrence of a lost or damaged shipment, we insure each package and must be made aware of damaged or lost items within 30 days of shipment in order to file a claim for reimbursement. We recommend any damaged goods be returned for repair and insured, along with a tracking number. Please email us if you have any questions regarding the returns and refund policy. 

If you have any questions or concerns, you may contact me at info@sageriverstudio.com